FAQs
What types of products do you sell?
We specialize in portable solar energy and off-grid power solutions. Our catalog includes solar generators, power stations, complete solar kits, solar panels, batteries, portable appliances (like fridges, fans, and air conditioners), and essential accessories such as inverters, controllers, and mounting kits.
Who are your products designed for?
Our products are perfect for:
- Campers, hikers, and outdoor adventurers
- RV and van-life travelers
- Homeowners looking for backup energy
- Emergency preparedness enthusiasts
- Anyone seeking eco-friendly, portable power solutions
Do your solar products work without sunlight?
Solar panels need sunlight to charge, but our solar generators and batteries store power for later use. This means you can still use your devices during the night or on cloudy days, as long as the batteries have been charged.
How long do portable solar generators last?
With proper care, most high-quality solar generators can last 5–10 years or more. LiFePO₄ batteries (which many of our models use) are especially durable, offering 2,000+ charge cycles.
Can I power my entire home with these systems?
Our complete solar kits and high-capacity solar generators can run essential appliances, lights, and electronics. For full-house energy needs, you may need multiple panels, larger battery banks, and inverters. Contact us at support@livetriviaevents.com for customized guidance.
Do you ship worldwide?
Yes ✅ We offer worldwide shipping. Shipping times vary depending on your location, but most orders arrive within 7–20 business days.
How do I track my order?
Once your order is processed, you’ll receive a tracking number by email. You can use this number to track your shipment in real time until it reaches your doorstep.
What payment methods do you accept?
We accept major credit cards, debit cards, and PayPal. All payments are processed securely to protect your information.
What is your return policy?
We offer a 30-day return policy on most items. Products must be returned in their original condition and packaging. For details, please visit our Return Policy page or email us at support@livetriviaevents.com.
Do your products come with a warranty?
Yes. Most products include a manufacturer’s warranty that ranges from 12 to 36 months, depending on the item. Please check individual product descriptions for specific warranty details.
How do I know which product is right for me?
Choosing the right solar setup depends on your needs (appliance power, capacity, portability). Our Buying Guides and product descriptions provide detailed specs. Still unsure? Reach out to us at support@livetriviaevents.com and we’ll be happy to recommend the best option.
Can I expand my solar setup later?
Yes! Many of our systems are expandable, meaning you can add extra panels or batteries to increase capacity as your energy needs grow.